I started doing hospice volunteering over thirty years ago.
I wrote an essay to use for training of new volunteers (attached)
Like me, I knew they had to be prepared to deal with folks with widely varying belief systems. If they had only one thing in common, they would all die.
When we were born, it was as if we entered this life through the open outer door of a flying airplane. We have no parachute. This metaphor can be expanded in numerous ways but for now, we will focus only on this life and the three choices we have for however long it may last.
It is not the intent of this article to even begin to scratch the surface of the infinitely complex discussion of where we came from and where or if we will go somewhere after this earthly experience.
After reading my essay I would appreciate frank feedback as to how this could be improved. I want to make sure these volunteers we train are able to work with everyone who is falling regardless of their beliefs about how the fall started or what may happen after it ends.
And, as she looked around, she saw how Death, the consoler,
Laying his hand upon many a heart, had healed it forever.
Henry Wadsworth Longfellow—Evangeline. – Pt. II.
I personally I found that it was informative in relation to the work were I looking at taking the position.
In your last paragraph it may be good to place an example in there.
An example of the situation where communication has broken down and the remedy to get the communication going again. Pointing out that each circumstance is unique to the people involved.
This then allows the person to have a better idea in regards to the relevance of communication is in that position.
Lastly I will leave you a quote from Emerson as it does pertain to why a lot of people fear death.
Fear always springs from ignorance. - Ralph Waldo Emerson (1803 – 1882)
We are very ignorant of what death exactly entails for us when we die. People are fearful of the times when their loved one is no longer a physical being and only exists in our memories of them. There then comes a void in their life since their loved one is no longer there to fill. A void that only time can slowly fill.