I've never had AT&T so I wouldn't know if they were shit or not.
You should show why you think AT&T are shit.
Some context would be good for people who don't know the reason you hate AT&T.
The problem is there are only three wired connections to the house. Telephone, cable, and electricity. They are quazi public monopolies controlled by the Public Utility Commission (PUC).
The battle here, and most likeley there in England and other places is that private companies want to extract as much $$$'s as possible. The problem is a battle between privitization and public utilities.
In the U.S. the Federal Emergency Managment Agency (FEMA) was withheld funding resulting in the disaster in Louisana during Hurrican Katrina. I could go into details about that because I worked for the Army Corps of Engineers (ACOE) during that disaster. Among other things the ACOE is charged with flood control.
Congress has withheld funding for the Environmental Protection Agency (EPA). There are more than thirteenthousand what's called supefund sites with extreme polution that continue to harm local residents. There is not enough funding to clean up these sites.
Basically it's a battle of economic theory and theolgy.
Back to AT&T,
There are tests that can be done on the line to test for opens and intermittant connections. AT&T hasn't trained their employees properly to use such test equipment. They are ringing out the rag of employee knowledge and training to pay them less.
On occation, when it rains, or when it's foggy my line drops resulting in my computer shutting down and causing intermittant correcpondence.. A speed test results in the following sweep.
In the past few years the technitions haven't been able to fix this problem. Of course they blame it on internal line problems, or my computer. They have replaced the modem over 12 times.
A neighbors power line fell during a wind and rainstorm shorting against the lines. The power company came over and asked if I saw an arc. I didn't So far the cable from the pole to my house has been replaced twice and two sections of cable have been replaced.
I know this is a difficult problem because it's intermittant. So far the telco has replaced the line from the pole to my house twice and several sections of arial cable. I'm told they made over thirty splices and numerous punches. I only live about 4500 feet from the central office.
It's ridicoulous that after several years they haven't been able to correct this intermittant problem. The entire line should be replaced - in the least they should do a high potential test, or meggar test to isolate the problem. The outside techs tell me they have only heard of hypot and meggar testing - but have never done that type of testing.
One technitian told me that light dimmers were causing the connection problem.
I wonder how many people have purchased new computers because of line problems.
I live in a block of flats over 17 floors high, And my server British Telecom refuses up until recently to provide us with super fast fibre optics we have had to rely on the normal phone line, but thankfully the download speed is not to bad. I'm hoping for the upgrade in the new year.
I'm about 6,200 wired feet from the telephone central office and 3,000 feet from a distribution box. My 15MB download connection uses two pairs.
The upload image (above) is 94KB so the download image of 46 KB should load.
Chris your pic doesn't show download speed.
Download speed is a broken 15 mbps.
Mine is 20mbps using wi fi But 24mbps using the Ethernet cable. It could be faster if I had fibre optic land line, hopefully next year.
I have friends with cell phones who go outside their house to get a clear cellphone connection.
In the early to mid 1990's there was a big movement to provide internet service as a public service such as libraries. Seattle internet groups were setting up wifi links to provide service to the hinderlands along with amateure radio operators. New Zealanders were doing that too. Legislation broke that possibility in the U.S.
I receive the following message: "We're sorry. The maximum number of characters is 40000"As many times as I try I haven't been able to post the download speedtest screenshot even after shrinking it to 45KB.
I often receive the maximum character message and wonder if its a result of noise on the line. A speedtest just ran looked steady. This is really frustrating. My OS, Browser are current. A couple of days ago I put anti-oxident on the ram connection. The intermittancy of this leads me to believe it's a line problem rather than software.
I spoke with an AT&T tech on the telephone yesterday asking what other tests (instead of just speedtest) I can run to isolate this problem. I was told they can only record connection tests for 15 minutes. When I called he saw the connection errors. An inside tech is coming out tomorrow who will be authorized to dispatch an outside tech. This problems has been intermittantly going on for about three years. More than 30 dispaches have been made to check the inside line and at least 20 outside techs. It may be double that number.
Fiber would eliminate this problem. I haven't heard of plans to install any in this area.